Privacy
Data Protection
The protection of your personal data is very important to us. We therefore process your data exclusively on the basis of the statutory provisions (DSGVO, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing on our website.
Contact us
If you contact us using the form on the website or by e-mail, the data you provide will be stored by us for six months in order to process the request and in case of follow-up questions. We do not pass on this data without your consent.
Cookies
Our website uses so-called cookies. These are small text files that are stored on your device using the browser. They do no harm. We use cookies to make our offer user-friendly. Some cookies remain stored on your device until you delete them. They enable us to recognize your browser the next time you visit. If you do not want this, you can set up your browser so that it informs you about the setting of cookies and that you only allow this in individual cases. Deactivating cookies may restrict the functionality of our website.
Google Maps
We use maps from the “Google Maps” service provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Data protection declaration: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.
Google Fonts
We use fonts (“Google Fonts”) from the provider Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Data protection declaration: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.
Google ReCaptcha
We use the “ReCaptcha” function to e.g. to prevent entries in online forms. It is offered by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Data protection declaration: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.
Web-Analyse
Our website uses functions of the web analysis service Google Analytics. The provider is Google Inc., based in 1600 Amphitheater Parkway Mountain View, CA 94043, USA. Cookies are used for this, which enable an analysis of the use of the website by its users. The information generated in this way is transferred to the Google server in the USA and stored there. You can prevent this by setting up your browser so that no cookies are stored. We have concluded a corresponding contract data processing agreement with the provider. Our concern within the meaning of the GDPR (legitimate interest) is to improve our offer and our website. Since the privacy of our users is important to us, the user data is pseudonymized. Your IP address is recorded, but pseudonymized immediately (e.g. by deleting the last 8 bits). This means that only a rough localization is possible. The data processing takes place on the basis of the legal provisions of § 96 Abs 3 TKG as well as Art 6 Abs 1 lit a (consent) and / or f (legitimate interest) of the GDPR. In addition, Google is certified under the Privacy Shield Agreement and thus offers a guarantee to comply with European data protection law (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active). The user data is stored for a period of 14 months. You can find detailed information on data usage by Google, your options for settings and objection on the following Google websites: https://www.google.com/intl/de/policies/privacy/partners (“Data usage by Google when you use Websites or apps of our partners “), http://www.google.com/policies/technologies/ads (” Use of data for advertising purposes “), http://www.google.de/settings/ads” Manage information that Google used to show you advertisements ”).
Mouse-Tracking
Our concern within the meaning of the GDPR (legitimate interest) is to improve our offer and our website. We therefore use Hotjar to better understand the needs of our users and to optimize the offer on this website. With the help of Hotjar’s technology, we get a better understanding of the experiences of our users (e.g. how much time users spend on which pages, which links they click, what they like and what not, etc.) and this helps us to offer our users feedback align. Hotjar works with cookies (see above) and other technologies to collect information about the behavior of our users and about their devices (in particular the IP address of the device (is only recorded and stored in anonymised form), screen size, device type (Unique Device Identifiers) , Information about the browser used, location (country only), preferred language for displaying our website). Hotjar saves this information in a pseudonymised user profile. The information is neither used by Hotjar nor by us to identify individual users, nor is it combined with other data about individual users. Further information can be found in Hotjar’s data protection declaration: https://www.hotjar.com/legal/policies/privacy. You can object to the storage of a user profile and information about your visit to our website by Hotjar and the setting of Hotjar tracking cookies on other websites by clicking on this opt-out link.
Datenspeicherung über unseren Webshop
The following data is stored by us for the purpose of processing the contract: title, first and last name, address, email address and optionally entered data of the user (company name, details of the address, telephone number). The data you provide is required to fulfill the contract or to carry out pre-contractual measures. Without this data, we cannot conclude the contract with you. There is no data transfer to third parties, with the exception of the transfer of the credit card data to the processing bank / payment service provider for the purpose of debiting the purchase price, to the transport company / shipping company commissioned by us to deliver the goods and to our tax advisor to fulfill our tax obligations. After canceling the shopping process, the data stored by us will be deleted. In the event of a contract being concluded, all data from the contractual relationship will be stored until the expiry of the tax retention period (7 years). The data name, address, purchased goods and date of purchase are also stored until the product liability expires (10 years). The data processing takes place on the basis of the legal provisions of § 96 Abs 3 TKG as well as Art 6 Abs 1 lit a (consent) and / or lit b (necessary to fulfill the contract) of the GDPR.
Registrierung und Nutzerkonto
Users of our web shop can optionally create a user account. As part of the registration process, we provide users with the required information (mandatory fields and optional information). We use the data entered during registration for the purpose of using our offer. Users can be informed about information relevant to the offer or registration, for example changes to the scope of the offer or technical updates, by e-mail. In the event that users terminate their user account, their data will be deleted from this account; an exception is data that is stored for commercial or tax law reasons in accordance with Art. 6 Para. 1 lit. c GDPR is necessary. The user is responsible for backing up data if the termination is made before the end of the contract. We are entitled to irretrievably delete all user data stored during the term of the contract. Both on the basis of our legitimate interests and on the basis of user interests in protection against misuse and other unauthorized use, we save the IP address and the time of the respective action by the user when a user uses our registration and login function in connection with his user account used. The IP addresses are anonymized or deleted after 7 days at the latest. We generally do not pass the data on to third parties; An exception are situations in which we have to pursue our claims or in which we are legally obliged according to. Art. 6 para. 1 lit. c GDPR.
Newsletter
You can subscribe to our newsletter via our website. In order to provide you with targeted information, we may also collect and process additional information that users provide voluntarily. To send our newsletter, we need your email address and your declaration that you agree to receive the newsletter. As soon as you have registered for the newsletter, we will therefore send you a confirmation e-mail with a link to confirm your registration. You can cancel your subscription to the newsletter at any time. Please send your cancellation to the following email address: steinbock@luerzer.at. We will then immediately delete your data in connection with the sending of the newsletter.